If you are unsatisfied with your Coop purchase for any reason, we are happy to help.

What is your return policy?

We have a 100-day return policy for all our products. Utilize our returns portal and we will send you a pre-paid return label for a free, easy return. Once we receive your returned item(s), we'll issue you a full refund within 2 business days to the form of payment you made your purchase with. When pillows are returned to our headquarters, our team sorts through the bunch and donates gently used pillows to local charities.

If you have an Amazon purchase - please contact: customerservice@coopsleepgoods.com or Call: 888-316-1886

All Target and Walmart purchases are handled by each store.