If you have any questions or need assistance with our affiliate program, please reach out to us at affiliate@coopsleepgoods.com

Our team is happy to help with application status, account support, links, commissions, or any general affiliate-related questions. We’ll get back to you as soon as possible.

Our affiliate approval process can take up to 30 days, though in most cases, approvals are completed much sooner.

Each application is carefully reviewed to ensure it aligns with our brand guidelines and partnership standards. Once the review is complete, you’ll receive an email notification with the status of your application.

If it has been close to 30 days and you haven’t heard from us yet, feel free to reach out to our affiliate support team for an update.

Your link is always 20% off for customers and yourself unless otherwise notified.

All affiliates who are accepted into the program begin at the Bronze tier, which serves as our entry level. Advancement into higher tiers is performance-based, and affiliates may graduate to the Silver or Gold tiers as they meet program performance benchmarks.

Bronze Tier (Entry Level): 20% off for your affiliate community | 10% commission on qualifying sales

As your performance grows, additional opportunities become available through our Silver and Gold tiers, which offer enhanced benefits and increased earning potential.

Please note that the tier structure resets annually, and affiliates are evaluated each year to determine their tier placement based on performance.

To stay up to date on affiliate program news, exclusive opportunities, and gifting offers, please make sure you are opted in to receive affiliate emails.

Important updates - including program changes, promotions, and gifting opportunities - are shared primarily through email. Opting in ensures you don’t miss out on important information or special offers available to our affiliate partners.

You can manage your email preferences within your affiliate account at any time.

No, an affiliate is someone who generates sales through sharing their link. If you feel like you are stronger at content creation and would like to be considered for UGC.

We will make payouts on the last Friday of the month for commission programs. If you generate more than $600 in commission a year, you will be required to fill out a tax form.

No. We care more about authenticity and quality than follower count.

Short‑form vertical videos, testimonials, lifestyle moments, and helpful sleep content. Content should be well‑lit, clearly shot, properly framed, and free of background noise or distractions.

Yes - you’ll receive a brief with guidelines and talking points. Revisions may be requested if content doesn’t meet quality standards or brand requirements.

Yes—products are provided and yours to keep.

Yes. Compensation is per project with potential for longer-term retainers based on performance.

Upon payment, Coop owns the content outright. This includes full, perpetual rights to use, edit, adapt, and distribute the content across all marketing channels without additional compensation, unless otherwise agreed in writing.

No. Most projects are for ad use only, but it is possible we could negotiate posting at a future date.

Sometimes—this will always be discussed upfront.

At this time, due to the volume of candidates, Coop does not negotiate on rates or contract terms.

Our team is happy to help with application status, account support, links, or any general UGC-related questions. We’ll get back to you as soon as possible.

We do our best to reach out to candidates in a timely manner, but sometimes may be delayed due to bandwidth or budgetary reasons. However, if you have not heard from us within 30 days, it is likely we have decided not to move forward with your application.